1. Returns & Exchanges We want you to love your Pirri Original products! If you're not satisfied, you may return or exchange unused and unopened products within 30 days of purchase. To be eligible for a return, the item must be in its original packaging and in the same condition you received it.

2. How to Initiate a Return To start a return, please contact our support team at support@pirrioriginal.com with your order number and reason for return. Once your return is approved, we will provide instructions on how to send your item back.

3. Refunds Once we receive and inspect your return, we will notify you about the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5-7 business days.

4. Exchanges If you need to exchange an item for a different product, please contact us. Exchanges are subject to product availability.

5. Non-Returnable Items: Opened or used products, Gift cards, or Final sale items

6. Shipping Costs Customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping service to ensure your return is received.

7. Damaged or Incorrect Orders If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos of the issue. We will replace or refund your order at no additional cost.

8. Late or Missing Refunds If you haven’t received your refund within 7 business days, please check with your bank or credit card company. If you still have issues, contact us at support@pirrioriginal.com.

9. Contact Us For any return-related questions, reach out to us at support@pirrioriginal.com. We’re happy to assist you!